Business Opportunity / Problem
Patients were having difficulty finding specialty pharmacies that carried Amgen’s new drug, Prolia. So the company wanted to build an easy-to-use pharmacy finder to be used in HCP offices to assist patients looking for the nearest, most convenient specialty pharmacy that offered the drug.
Asentech developed a portal aligned with MLR (medical loss ratio) guidelines for use by HCP offices, including interfaces to Amgen’s third-party pharmacy data provider, various patient support solutions, and location based services.
Our portal was used by HCP Office staff to help patients find pharmacies that carried their product, thereby resulting in lower script abandonment and positive patient outcomes.