Who we are

Headquartered in New Jersey (United States) with satellite offices in Mumbai and Pune (India), Asentech is an innovative technology. company that specializes in health and life sciences advancement of digital marketing and technology enablement at an enterprise-level and individually for brands. Asentech was established in 2007 and over time, our services portfolio has expanded to include. development of large-scale enterprise applications, proprietary technology platforms, campaign orchestration, omni-channel marketing, social media research, listing, Augmented Reality (AR), Virtual Reality (VR), marketing applications and Voice Apps (e.g., xReach.io). Our focus continues to be to form trusted and high valued partnerships with individual brand teams to help deliver differentiated. experiences to physicians, healthcare providers, patients, and caregivers with the goal to increase engagement, sales, and positive outcomes.

Job Details

• Job Title:- Client Engagement Manager
• Type of Position:- FTE
• Experience:- 5+ years
• Job Location:- Bengaluru(Hybrid Model)
• Salary and Emoluments:- Standard

Roles and Responsibilities

• Opportunity to work with a growing company that offers great benefits with opportunities to advance and learn alongside accomplished businessleaders.
• We are looking for ambitious and seasoned, self-motivated Client Engagement manager play a crucial role in building strong and lasting relationships with clients. They typically manage a portfolio of complex accounts and serve as the point of contact for these accounts. They also assist clients with ongoing projects and help them address issues and problems.

Job Brief

• You will work closely with clients in identifying, understanding, and meeting their specific needs and pain points. Success in this role will be demonstrated by improved client retention and satisfaction while growing new business opportunities with existing clients:
  • Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
  • Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
  • Sets and tracks project milestones; manages and accounts for unforeseen delays, then
    realigns schedules and expectations as needed.
  • Seeks opportunities to upsell products and services to existing accounts.
  • Nurtures working relationships with clients throughout the project cycle.
  • Tracks client’s processes and provides prompt assistance when needed.
  • Designs and executes solutions tailored to client needs.
  • Leads and handles complex accounts.
  • Ensures compliance with company policies and follows ethical standards.
  • . Manages client expectations and ensures delivery of client requests.

Qualification

Bachelor’s / Master’s degree in business administration, operations management, or a
related field.

Experience

5+ years of experience leading transformation initiatives in a large, complex organization.

Required skills and Competencies

• Organized with attention to detail.
• The candidate must be based in Bengaluru or nearby areas.
• We strongly encourage female candidates to apply for this position.
• Excellent analytical, logical thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Thorough understanding of project management principles and planning.
• Proficient with Microsoft Office Suite or related software.
• We offer competitive salary.

Why should you apply?

• Medical insurance.
• 5 Days working.
• A full range of benefits, and a stimulating, challenging environment.
• Amazing culture.
• The glory is almost too much responsibility.
• Benefit Plans.
• Process-driven and established environment.